The company noticed that many patients had difficulty following their acne treatment regimen. Patients often forgot to take their medications, faced difficulties with dosage, and did not always stick to the schedule, which required constant monitoring by the doctor and reduced the overall effectiveness of the treatment.
Solution
We created a Telegram chatbot that not only reminded patients to take their medications and helped with dosage, but also provided clear treatment recommendations. We added gamification elements to make the treatment process interesting and motivating: regular reminders for taking medication and visiting the doctor, tracking progress, congratulating achievements, photo diaries, and customizable reminders for each patient's needs. Artificial intelligence helped adapt to the individual requests of patients, ensuring a personalized approach.
Results
Thanks to the chatbot, adherence to treatment increased by 25%, and missed doses decreased by 30%. Patients also reported an overall improvement in well-being. Convenient reminders and motivational elements helped reduce stress levels and made treatment more comfortable.